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ABOUT US
Bright Access is a upcoming Multicultural NDIS Services Provider specializing in a range of services to support people who are living with a disability whether in their own homes or shared accommodation. Our relationships with participants are strong and enduring . We ensure that the participants live the life of their own choice. We recognize that each participant has changing needs, goals and aspirations and we monitor and evaluate each plan’s effectiveness regularly. We are committed to providing holistic, high quality, person-centered care, and support to the participant with different cultural background.
Bright Access has experienced team of caring and qualified support workers who are hand selected to match the right care to your needs. We provides supports 24 hour a day, 7 days a week.
Our Mission
Bright Access’s purpose is to be a progressive organisation of choice for people with disability.
This will happen when people with disability:
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can follow their personal goals free from discrimination
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are included in a community that is welcoming and accessible
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have their needs met
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have their independence recognised and are able to make choices about decisions which impact on their lives
Our Vision
Through person-centred support, we empower participants to reach their individual goals and aspirations.
Our Values
Passionate
we support and we work hard to create an safe environment where individuals live a life of their Choice.
Respectful
we treat people the way we would expect to be treated, offering support and acceptance to all individuals we engage with. We learn from each other and celebrate diversity.
Accountable
We are transparent and responsible in all of our actions and we promote open communication.
Innovative
We look for the best solution. We think outside the box and challenge ourselves to do things differently. We take responsible risks and continuously improve our services and practices.
Diversity
We recognise the value and uniqueness of each person.
Our responsibilities
What we will do:
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Listen to you and work with you to achieve your goals
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Give you tools, resources and support information to help you meet your goals
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Refer you to another provider if we are unable to help
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Protect your personal information
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Encourage you to live to your fullest potential
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Offer you a friendly, professional and supportive environment
Your responsibilities
What we need you to do:
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Keep us informed of your details and notify us of any changes to your information
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Let us know if you are unable to attend appointments or meet your goals
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Respect our staff, property and other visitors to our premises
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Actively participate in any services or care plans, appropriate to your needs
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Tell us in you have a change that affects your ability to access our services or if you need to cease our relationship